Contact Us

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If you have any questions, feedback, or concerns please reach out to us at hello@postcard.com. If you’d prefer to speak to us in person, give us a call at (646) 493-7998. Our mailing address is 121 Varick Street, 4th Floor, New York, NY 10013.

Our office hours are 10-6pm, Monday-Friday. If we aren’t here to answer your call or email, please leave a message and we will get back to you as soon as we can. We look forward to hearing from you!

hello@postcard.com

121 Varick Street, 4th Floor, New York, NY 10013
(646) 493.7998

FAQ

  • How do I get involved with Impact, Edition or Educate?

    We are always looking for new partners on our Impact platform, new artists for Edition and new educators and students to take action using the Educate model. Please email Allie at partnerships@postcard.com for more information.

  • Is there a limit to the number of postcards I send through Postcard Impact?

    We encourage you to participate in as many of our Impact Movements as you’d like! That said, if you submit more than one postcard to an individual movement only one will be printed.

  • Is there a limit to the number of postcards I send through Postcard Educate?

    If you are a student at one of our partner schools, your teacher will discuss the number of postcards they would like you to submit through your movement.

    If you are participating in a Postcard Educate movement but are not a student at one of our partner schools, only one postcard per user will be printed for each movement.

  • I don’t see my Impact or Educate postcards in my previous orders, why is that?

    Right now, our previous orders only save purchased orders placed through Embrace and Edition. We hope to add Impact and Educate postcards to your previous orders in the near future. Thank you for your patience!

  • Where is Postcard located?

    Postcard’s headquarters, along with its printing facilities, are proudly located in the heart of downtown New York City in a neighborhood called Hudson Square. Our address is 121 Varick Street, 4th Floor, New York, NY 10013. Send us a postcard or drop by and say hello!

  • What does it mean to be a PBC?

    Postcard has been officially incorporated as a PBC. A PBC is a Public Benefit Corporation. What this means is that we, as an organization, are not only beholden to our shareholders, but are beholden to fostering environmentally sustainable business practices, offering a high level of transparency to our stakeholders and employees, and ensuring our business is having a positive impact on society as a whole. Furthermore, Postcard currently holds pending B-Corporation status – the highest standard for socially responsible businesses.

  • What kind of paper do you use?

    We source our paper from Mohawk, a fourth-generation family-owned business, started by George O’Connor in 1931. The Mohawk paper mill is located in Cohoes, NY just two hours north of our headquarters in New York City. Being part of an industry that depends heavily on energy, water, and other natural resources, Mohawk has embraced the concept of extended stewardship. They continually examine every aspect of their business with the objective of making their environmental footprint as small as possible.

    We print exclusively on Mohawk paper, which is sourced from their sustainable tree farms.

    To learn more about our partnership with Mohawk, visit www.MohawkConnects.com.

  • How long will it take for my postcard to arrive?

    Our postcards usually arrive within 2-4 business days when shipped in the U.S. International shipping varies by country, but generally arrives within 1-2 weeks. We rely on the United States Postal Service to get your postcard to its final destination. Holidays and delays observed by the USPS can effect Postcard arrival times.

  • What do I do if my card hasn’t arrived in time, is damaged, or has some other issue?

    Please send us an email at hello@postcard.com describing your issue, and include your order number. We will happily resend your postcard at no additional charge to you. We appreciate your feedback, and will work to address any problem as quickly as possible.

Partner With Us

Impact

Postcard Impact partners with non-profits and other cause related organizations working to create positive social change through the power of a printed postcard. Take a look at our current movements or learn more about past Impact partnerships.

Educate

Postcard Educate partners with schools, classrooms, and teachers working to inspire students in making the world a better place. Utilizing the Educate platform, teachers engage their students around a cause or social movement of their choice to create their own grassroots Postcard campaign. The Postcard Educate platform is available at the elementary, middle school, high school, and university level.

If you’re interested in partnering with us, send an email to partnerships@postcard.com. We look forward to hearing from you!

Edition

Postcard Edition creates an opportunity to discover and share artwork from a global collection curated by our partners at The Vanderbilt Republic. Every purchase financially supports the selected artist while expanding awareness of their work.

If you are an artist interested in featuring your work on the Edition platform, please visit The Vanderbilt Republic for more information. Thanks! 

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